LIVE FISH EXPORT
PAYMENT TERMS
We only ccept advance payment by TT / Wire Transfer, and Western Union. All freight charges, packaging and documentation fees will be listed on the invoice. F.O.B. Denpasar, Bali , Indonesia . Our minimum order is 8 boxes.
DOCUMENT & HANDLING FEES
The documentation and handling charges are $85.00 USD per shipment. Please tell us what documents are needed for your country, for we know each country has their own policies.
PACKAGING
We pack our products by box. Each box is 503mm x 438mm x 396mm, about 17kgs and for corals, 22kgs. All our sea creatures are individually packed in their own bags, so they will survive longer. The packing charge for all this is $10 USD per box.
FREIGHT CHARGES
Freight charges depend on the destination airport and the airline used.
GUARANTEES
With our new improvement, we guarantee you'll see healthy live sea creature when you received your order (in normal condition). Our DOA rates is very low.
For DOA reports, we need the picture of the fishes. All DOAs must be reported 24 hours after you receiving our fishes. More that 24 hours, we can't accept DOA reports.
Our customers satisfaction is our first priority. We built this strong company from our strong-bond relationship with our customers, your satisfaction and your trust.